Shipping Policy

🚚 Shipping Policy – Omroo

Last updated: 15 June 2025

Thank you for shopping with Omroo! We're committed to delivering your order quickly and safely. Please read our shipping policy below for details on how and when your products will be delivered.

📦 Processing Time

All orders are processed within 1-3 business days.
Custom or made-to-order items (like framed prints or wall art) may take 3-7 business days to prepare before dispatch.
Orders are not shipped or delivered on weekends or holidays.

🚀 Shipping Methods & Delivery Time

Shipping Method	Delivery Time (after dispatch)	Cost
Standard Shipping	4-7 business days	₹49 (Free on orders over ₹999)
Express Shipping	1-3 business days	₹149
Local Delivery (select cities)	1-2 business days	₹49

Note: Delivery timelines may vary depending on location, product type, and courier service.

🌍 Shipping Locations

We currently ship across India. For international orders, please contact our support team at support@apooos.com.

📦 Order Tracking

Once your order is shipped, you will receive an email and/or SMS with a tracking number. You can track your order on our Track Order page or via the courier’s website.

❗ Delays

In rare cases (e.g., natural disasters, holidays, courier issues), delivery may be delayed. We appreciate your patience and understanding during such times.

❓ Missing or Damaged Packages

If your package is delayed, lost, or arrives damaged:

Contact us within 48 hours of delivery at support@apooos.com or call +91-8778629028
Include your order number and any relevant photos (for damaged items)

We will investigate and resolve the issue as quickly as possible.

🔄 Return to Sender

If a package is returned due to an incorrect address or failed delivery attempts, we will:

Contact you for address confirmation
Re-ship the product (additional charges may apply)

🤝 Contact Us

If you have any questions about shipping or need help with your order, please reach out:

📧 support@omroo.com
📞 +91-8778629028
🕒 Mon–Sat, 10 AM to 6 PM