Terms and Conditions

Terms & Conditions

Effective Date: 10/June/2025

Welcome to Omroo.com. These Terms & Conditions govern your access to and use of our website and services.

1. General

By accessing or purchasing from our website, you agree to be bound by these terms. If you do not agree, please do not use our site.

2. Products & Services

We make every effort to display products accurately, but we cannot guarantee that your screen will show true colors. Product availability is subject to change without notice.

3. Pricing & Payments

All prices are listed in [INR/USD] and are inclusive/exclusive of taxes as applicable. We reserve the right to update prices at any time.

We accept payments via secure payment gateways like [Razorpay, PayPal, Shopify Payments].

4. Order Acceptance

Orders are subject to availability and confirmation. We reserve the right to cancel any order due to pricing errors, stock issues, or suspected fraud.

5. Intellectual Property

All content including images, logos, product names, and designs are the intellectual property of Omroo.com. Unauthorized use is strictly prohibited.

6. User Conduct

You agree not to misuse our website for unlawful purposes or to harm the site's integrity and security.

7. Limitation of Liability

We are not liable for any indirect or consequential losses related to your use of this website or our products.

8. Governing Law

These terms shall be governed by and interpreted in accordance with the laws of [India or your country], and you consent to the exclusive jurisdiction of the courts in [Your State/City].

9. Contact Us

For questions about these terms, contact us at:

📧 Email: [support@support.com]
📞 Phone: [+91-8778629028]

💰 Refund & Return Policy

Effective Date: [Insert Date]

We want you to love your purchase. Please read our policy carefully before placing an order.

1. Returns

We accept returns only if:

  • The product is defective or damaged on arrival

  • The wrong item was sent

To initiate a return, contact us within 7 days of receiving your order at [support@yourdomain.com]. Include your order number and photos of the issue.

2. Non-Returnable Items

  • Customized products

  • Digital downloads

  • Gift cards

  • Items returned without original packaging

3. Refunds

Once we receive and inspect your return, we will notify you of the refund approval. If approved, the refund will be processed to your original payment method within [5–7 business days].

4. Exchanges

We replace items if they are defective or damaged. If you need an exchange, contact us at [support@apooos.com].

5. Shipping Charges

Shipping costs for returning an item are borne by the customer unless the return is due to our error.

6. Late or Missing Refunds

If you haven’t received a refund yet:

  1. Check your bank account again.

  2. Contact your bank or credit card company — processing times may vary.

  3. If you’ve done all this and still haven’t received your refund, please contact us.

7. Contact Us

For any refund-related queries, email us at:

📧 Email: [support@apooos.com]
📞 Phone: [+91-8778629028]